City Public Works Crews Work to Fill Potholes When Not Tackling Winter Weather
Residents Encouraged To Report Potholes at www.pittsburghpothole.com
(PITTSBURGH) Feb. 22, 2009 City Public Works Crews today and when not on winter snow removal will be working throughout the City to fill potholes.
Each of the City’s six divisions will have a dedicated crew to address potholes throughout the City. Daylight crews, working from 6 a.m. to 2 p.m., will be focusing on addressing 311 pothole complaints. Evening crews, working 10 p.m. to 6 a.m., will focus on addressing potholes located on primary roads.
"We know it’s tough for the drivers who are battling Pittsburgh’s potholes," Kaczorowski said. "We're going to do everything we can to combat this now by responding swiftly to every report, while we continue to prepare for winter weather."
Citizens are encouraged to submit their pothole complaints at www.pittsburghpothole.com. The City’s 311 response line will send all information to the appropriate division. Residents may also call 311, and non-residents may call 412-255-CITY. Through 311, every request is tracked and efficiently expedited to the street divisions; 99 percent of pothole calls are responded to within three to five days.
Kaczorowski asks that residents are as specific as possible when describing a roadway of concern, so that crews can prioritize calls and get to them swiftly.
"If possible, tell us a specific address, the direction of traffic, the size and scope of the pothole and nearby intersections or landmarks."
"Residents need to be aware that crews can only use cold-patch material in this weather which means that potholes will only hold the fill if they are two-inches deep or more," said Kaczorowski. "As soon as the weather gets warmer and more durable hot-patch becomes available, we will be able to more effectively fill all potholes."
The City does not maintain state or interstate roads unless there is an emergency situation. 311 will refer those callers to the hotline offered by PennDOT - 1-800-FIX-ROAD.
